FAQ

When will my print order ship?

All prints are made to order and will be shipped to you within 3-5 weeks. An email with the tracking confirmation will be sent to you once shipped.

 

How can I submit a request for a commission?

The commission form is posted on this website once opened. If you click on the page "commissions", it will give you the current update if the list is full or open. If the waitlist is full, there will be no option to submit a form.

 

How do I know when the commission waitlist will re-open?

The commission waitlist can re-open at random times; to stay up to date, sign up for our email newsletter (at the bottom of this website) for direct updates. Updates will be posted to our instagram as well (@tays.woodart).

 

When will my original painting order ship?

All originals will be processed and shipped within 1-2 weeks. An email with the tracking confirmation will be sent to you once shipped.

 

Can I change my address on the order?

You can change your address on the order before you receive the shipping confirmation email. If you received a shipping confirmation email, the address cannot be changed. Email tayswoodart@gmail.com to change the address.

 

Can I cancel my print order?

You can cancel your print order up to 3 weeks after you purchase. Any cancellation is not valid after the package has shipped. Email tayswoodart@gmail.com to cancel.

 

Do you ship worldwide?

All prints have worldwide shipping. All originals are only available for free domestic shipping within the United States. If located outside of the U.S. and you want an original piece, please email tayswoodart@gmail.com and we can help get you something.